Platform record

One dossier.
Every responsible desk.

FieldCRM preserves the application record as work moves from field intake through review, decision, disbursement, and servicing.

01

Structured origination

Defined stages. Evidence carried forward.

  1. Open

    Customer, product, requested amount, purpose and responsible officer establish the application record.

  2. Capture

    Identity, business, financial, guarantor, collateral, location, visit and supporting details complete the dossier.

  3. Validate

    Server-managed fields, documents, checks, limits, readiness rules and the applicable configuration version govern submission.

  4. Advance

    Recorded recommendations and authorised workflow actions move the same dossier to the next responsible desk.

02

Contextual evidence

A document is part of a case—not a loose upload.

Application context
Customer, organisation, product and application reference
Requirement context
Document type, mandatory status and checklist position
Quality context
File validation, image quality, OCR state and exceptions
Access context
Authenticated role, branch, assignment and object permission
Decision context
Responsible stage, reviewer, timestamp and resulting action
03

Role-focused workspaces

Each desk sees the work it owns.

DeskOperational responsibility
01Relationship OfficerOrigination and field evidence
02Team Lead / SupervisorBranch control and concurrence
03Credit AnalystUnderwriting and recommendation
04CRM / Head CRMDossier review and approval
05ED / MD where requiredExecutive authority
06Audit / Legal / AdminOversight and controlled support

Web and Android continuity

Same record. Same status. Different working context.

Supported field information can be captured on Android and synchronised to the server-managed dossier. Web workspaces continue the controlled review. Server confirmation remains authoritative.

  1. FIELDSupported Android capture
  2. SYNCValidated server exchange
  3. DESKRole-based web review

Authorised Mainstreet personnel

Continue to the staff workspace.

Staff login